These Terms of Service ("Terms") govern your use of the Epiderm AI platform, an AI-powered skin and hair analysis service provided via epiderm.ai and app.epiderm.ai (collectively, "Epiderm AI", "we", "our", or "us"). By using our platform, subscribing to our services, or integrating our API, you agree to be bound by these Terms. If you do not agree, please do not use Epiderm AI.

To ensure responsible platform use, business users must meet minimum legal age requirements and provide accurate information. We may revoke access if accounts are misused, impersonated, or fraudulently registered.

• You must be at least 18 years old or the age of majority in your jurisdiction to use Epiderm AI.
• By signing up, you confirm all information provided is accurate and that you have the authority to agree to these Terms on behalf of your business or organization.
• You are responsible for maintaining the security of your account credentials and API keys.

By subscribing to any paid plan, you authorize recurring billing until cancellation. We reserve the right to update pricing, billing intervals, usage limits, and refund eligibility. Taxes, if applicable, may be added as required by local law.

• Epiderm AI offers Free, Professional, and Enterprise plans. Plan features, analysis limits, and pricing may change with 30 days notice to existing subscribers.
• Billing is handled through third-party processors (e.g., Stripe) and may be monthly or annual depending on your plan selection.
• Subscriptions renew automatically unless cancelled. Refunds for annual plans are prorated and granted at our discretion.
• To cancel, contact us via email at [email protected]. Upon cancellation, accounts are downgraded to the free plan. API access and white-label features are revoked, but analysis history is retained.
• Exceeding analysis limits may result in service throttling or overage charges as specified in your plan.

You are fully responsible for your activity on Epiderm AI and how your end-users interact with our platform. Misuse, unlawful content, API abuse, or actions that compromise platform integrity may result in immediate account suspension or termination without prior notice.

• You may not upload or process illegal, harmful, pornographic, or abusive images through Epiderm AI.
• Scraping, reverse-engineering our AI models, unauthorized automation, or attempting to overload or disrupt the service is prohibited.
• API keys must be kept secure. You are responsible for all activity performed using your credentials.
• Reselling or redistributing our service without explicit partnership agreement is prohibited.
• We reserve the right to warn, suspend, or terminate accounts for any violations.

We prioritize the protection of your data and your end-users' privacy. Epiderm AI uses secure cloud infrastructure for AI processing. You are responsible for ensuring that your use of our platform complies with relevant privacy laws (GDPR, CCPA, etc.) in your jurisdiction.

• We use secure cloud infrastructure (AWS/Google Cloud) for AI processing and data storage.
• User-uploaded photos are analyzed in real-time and immediately deleted after analysis. Photos are never stored permanently.
• Only business account data (email, company name, billing info) and anonymized usage analytics are retained.
• Anonymized analysis metadata (without photos or personal identifiers) may be used for AI model improvement.
• You must obtain proper consent from your end-users before submitting their photos for analysis.

All intellectual property rights related to the Epiderm AI brand, AI models, algorithms, codebase, UI/UX, widgets, and APIs remain our exclusive property. You may not reverse engineer, replicate, or redistribute platform assets without explicit written permission.

• All design, branding, AI models, platform code, and APIs belong to Epiderm AI and are protected by intellectual property laws.
• You may not reproduce, reverse-engineer, decompile, or commercially exploit any part of the service without prior written consent.
• White-label features grant you limited customization rights but do not transfer ownership of underlying technology.

Epiderm AI is provided "as is" without warranties of any kind. While we strive for high accuracy, AI analysis results should not be considered medical advice. We disclaim liability for AI inaccuracies, service unavailability, or business losses. You agree that your use of the platform is at your sole risk.

• Epiderm AI is provided "as is" without warranty of any kind, express or implied.
• AI analysis results are for informational purposes only and should not replace professional medical or dermatological advice.
• We are not liable for service interruptions, data loss, API downtime, AI inaccuracies, or integration failures.
• We are not responsible for how you or your end-users interpret or act upon analysis results.
• Use of Epiderm AI is at your sole risk. We shall not be liable for any indirect, incidental, special, or consequential damages.

We reserve the right to suspend or delete your account at any time for violation of these Terms. Termination may occur with or without notice. You may close your account at any time by contacting us.

• We may suspend or terminate your account without notice if you breach these Terms.
• You may terminate your account by contacting us; your data will remain unless deletion is specifically requested.

These Terms may be modified at any time. For material changes affecting paid subscribers, we will provide 30 days notice. Continued use of the platform after changes are posted constitutes your acceptance of the revised Terms. We encourage users to review them periodically.

• We may modify features, APIs, or these Terms at any time. Material changes to pricing for existing subscribers require 30 days notice.
• Your continued use after notification constitutes acceptance of such modifications.

These Terms are governed by the laws of India. Any disputes shall be resolved in the courts of India, unless we officially register in another jurisdiction, in which case this section may be updated accordingly.

By using Epiderm AI, you agree to comply with all applicable laws and regulations and accept full responsibility for how you use our platform and the analysis results provided. You acknowledge that Epiderm AI is an evolving AI-powered service and may make changes to its features, AI models, pricing, availability, infrastructure, or terms at any time. We are not liable for any indirect, incidental, special, or consequential damages arising out of or related to your use of the Service, including but not limited to business losses or reliance on AI-generated results. These Terms constitute the entire agreement between you and Epiderm AI and supersede any prior agreements, written or oral. If any provision of these Terms is found to be unenforceable, the remaining provisions shall remain in full force. Failure to enforce any part of these Terms shall not constitute a waiver of our right to enforce them later.