Frequently asked
questions
Your most common questions about Epiderm AI answered.
- About
- Pricing
- Features
- Privacy
Epiderm AI is a professional B2B SaaS platform that provides AI-powered skin and hair analysis for clinics, beauty brands, and e-commerce platforms.
Our technology enables businesses to integrate dermatologist-grade skin analysis into their own websites or apps through a white-label solution — helping customers receive personalized skincare insights directly under your brand.
No installation required. Epiderm AI is 100% cloud-based. Integration takes minutes via our JavaScript widget or REST API — no special setup needed.
Yes. Epiderm AI is fully optimized for web and mobile, using both front and rear cameras for accurate real-time analysis.
Yes — a 14-day free trial is available for all new partners. Test the complete platform including API access, customization options, and dashboard analytics. No credit card required.
Epiderm AI is built for clinics, beauty brands, skincare retailers, and wellness apps that want to offer smart AI-driven analysis experiences. Contact us at [email protected]
to discuss partnership options.
We offer three plans: Free, Professional, and Enterprise.
All include API integration, AI analysis, and white-label options.
See full details on our Pricing Page
Full access to all Professional features — unlimited analyses, full dashboard, and branding tools — free for 14 days.
Monthly or annual billing through Stripe. Annual subscribers receive 20% off.
We accept credit card and wire transfer payments (Enterprise only).
Yes. Cancel anytime via your dashboard. Access remains active until the end of your billing period.
Yes — 30-day satisfaction guarantee for new users. After that, refund requests are reviewed individually.
Epiderm AI uses advanced computer vision and machine learning to assess pores, hydration, redness, and tone irregularities with clinical-grade precision. Unlike filter-based apps, it analyzes real facial imagery to provide data-driven skincare insights.
Yes — all paid plans include full white-label capability. You can apply your logo, colors, fonts, and even custom domain.
Our models evaluate pores, redness, hydration, texture, fine lines, dark circles, acne, and overall skin health. We regularly add new parameters based on dermatological research.
Our AI achieves over 90% accuracy on dermatologist-verified datasets. It’s intended for cosmetic and wellness insights — not for medical diagnosis.
Absolutely. Map your product SKUs to skin types or conditions, and Epiderm AI will automatically recommend the right products — boosting conversion and personalization.
Only essential business and usage data (email, company info, and anonymized analytics).
Uploaded photos are analyzed in real time and immediately deleted.
Securely on AWS and Google Cloud. All data is encrypted (TLS 1.3 in transit, AES-256 at rest).
No. Images are never retained or used for training. Our models are trained on licensed dermatologist-verified datasets only.
Yes — fully compliant with GDPR, CCPA, and global data privacy standards.
You may request export or deletion of any data at any time.
No. All analysis data belongs exclusively to you.
Epiderm AI cannot access user-level photos or results — only anonymized metrics for debugging.